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Senior Analyst-Global Factory IT (GFIT)

Location: 

Singapore, SG

Posting Date:  Apr 8, 2026
Job ID:  14139

About our group:

 

The Global Factory IT team is a global organization that delivers and operates mission‑critical IT systems, enabling Seagate’s manufacturing operations worldwide. Based at the Woodlands site, our team partners closely with site factory operations, engineering, automation, infrastructure, and global IT teams to ensure 24x7 availability of shopfloor systems, manufacturing execution platforms, and factory data services. We play a key role in driving operational excellence by maintaining high system uptime, enabling efficient WIP flow, and continuously improving reliability, scalability, and automation across factory IT services. As part of a globally connected team, we work on real production‑impacting challenges, adopt modern technologies such as automation and AI‑assisted operations, and provide opportunities to develop deep domain expertise while contributing directly to Seagate’s manufacturing competitiveness and long‑term strategy.

About the role - you will:

 

  • Maintain stable, secure, and highly available IT services to support a 24x7 manufacturing environment, ensuring prompt incident resolution
  • Partner with operations, engineering, and global IT teams to troubleshoot production‑impacting issues and implement sustainable fixes
  • Drive automation and GenAI adoption by documenting use cases, contributing knowledge artifacts, and enabling self‑service or AI‑assisted resolution for recurring issues
  • Improve operational resilience through root cause analysis, preventive actions, and continuous service optimization
  • Support system changes, upgrades, and new deployments with a strong focus on stability, security, and production impact

About you:

 

  • Strong ownership of production impacting systems
  • Calm and decisive under production pressure
  • Clear communication with factory stakeholders
  • Team oriented and dependable for 24×7 operations
  • Familiar and has working skills in Scripting or automation (PowerShell, Python)
  • Acquired relevant certifications (Microsoft, ITIL, etc.) is an added advantage
  • Obtained Bachelor’s degree in IT, Computer Science, Engineering, or equivalent/relevant field

Your experience includes:

 

  • 5 to 8+ years' experiemce in IT infrastructure or systems support
  • Hands-on experience with:
    • Windows Client Computer
    • Serial Connector Device
    • Networking fundamentals (LAN, VLAN, DNS, DHCP)
    • Factory or production environments
  • Proven work background in supporting 24×7 mission critical systems

 

Preferred Experience

  • Manufacturing Execution System or factory data platforms
  • Manufacturing / high volume factory operations
  • Scripting or automation (PowerShell, Python)
  • Relevant certifications (Microsoft, ITIL, etc.)

Location:

 

Seagate Woodlands 2 is a significant facility located in Singapore, representing the company's commitment to media manufacturing. It is part of Seagate's strategy to enhance its production capabilities and contribute to the growth of the hard disk drive industry in Singapore. The facility is a key player in Seagate's operations, focusing on high capacity storage solutions and supporting the company's innovation in data management. With a strong emphasis on research and development, Seagate Woodlands 2 plays a crucial role in the global storage technology landscape.

 

Location: Woodlands, Singapore, W2
Travel: None

 

 

 

 

 

 

 

 

 

 

About Us

With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape. 

We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth.

Seagate is powered by our talented and passionate workforce of 29,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike.

Join us and get inspired to make a difference in the datasphere!

 

 

Seagate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, physical or mental disability, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, religion, military and veteran status, or other status protected by applicable law.  We will consider for employment qualified applicants with arrest and conviction records. EEO Know Your Rights Poster 

Seagate will provide reasonable accommodation with the application process upon request as required to comply with applicable laws. If you need assistance or accommodation due to a disability, you may contact us at accommodations@seagate.com. 

All Seagate jobs will remain open for a minimum of seven days.

For information on how Seagate collects and uses your personal information during the application process, please review the Applicant Privacy Statement.

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