HR Intern, HR Shared Services

The HR Shared Services Organization in Singapore plays a pivotal role in streamlining, executing, and optimizing HR initiatives aligned with the wider business strategy. Our team is committed to fostering operational excellence, employee engagement, and compliance throughout all HR processes. We ensure all HR activities adhere to relevant regulations, company policies, and industry best practices. By maintaining strict compliance, we safeguard both our employees and organization, promoting a trusted and ethical work environment. As a member of the HR Shared Services team, you will partner with stakeholders across Singapore, including HR professionals, managers, and employees, to deliver efficient HR services throughout the entire employment lifecycle. Our organization thrives in a collaborative, multicultural setting that values diversity and inclusion. We are dedicated to delivering exceptional employee experiences and supporting personal and professional development at all levels. 

• Team Collaboration: Work closely with the HR Shared Service team and regional stakeholders to deliver a seamless, positive employee experience from onboarding to offboarding. Participate in regular team meetings and cross-functional projects, building relationships within and beyond the HR department. 

• Employee Data Management: Input, verify, and maintain employee records using SAP SuccessFactors and the Ministry of Manpower databases. Ensure data accuracy and confidentiality, and assist in regular data audits to support data integrity and compliance. 

• Audit & Compliance Support: Assist in preparing for internal and external audits, HR compliance testing, and government regulatory inspections. Help document HR processes and gather necessary information to facilitate successful audits and maintain statutory compliance. 

• Onboarding & Orientation: Support the onboarding of new employees by preparing orientation materials, scheduling training sessions, and facilitating smooth integration for new hires. Gather feedback to enhance the onboarding process. 

• HR Projects: Participate in global and Asia-wide HR initiatives aimed at streamlining and digitizing HR processes. Contribute ideas and assist with implementation, monitoring progress, and reporting outcomes. 

• Consultation & Advisory: Provide first-level support to employees and managers on HR documentation, benefits, data management, and transactional queries. Direct more complex matters to the appropriate HR specialists for resolution. 

• Policy & Legislation Awareness: Develop an understanding of Singapore’s labor legislation, including work pass requirements and employment guidelines. Support the HR team in providing accurate, up-to-date advice to employees and managers. 

• Document Management: Maintain and organize employee personnel files and employment-related records in both digital and physical formats, ensuring confidentiality and compliance with data protection regulations. 

• Problem-Solving: Handle a variety of HR-related questions and issues, ranging from straightforward queries to more complex challenges, under the guidance of senior HR staff. 

• Coordination with External Agencies: Liaise with work pass agencies and consult with the Ministry of Manpower on escalated cases and procedural updates as necessary. 

• Team Player: You demonstrate strong interpersonal skills, a collaborative attitude, and a genuine interest in supporting others’ success. 

• Proactive & Detail-Oriented: You take initiative, approach tasks with meticulous attention to detail, and consistently deliver high-quality work. 

• Communication: You possess effective written and oral communication skills, enabling you to engage with a diverse set of stakeholders across different levels of the organization. 

• Adaptability: You are flexible and able to manage multiple priorities and tight timelines in a fast-paced environment. 

• Curiosity & Growth Mindset: You are eager to learn about HR, open to feedback, and committed to continuous professional development. 

• Ethics & Integrity: You understand the importance of confidentiality and uphold the highest standards of professional ethics. 

• Currently pursuing Bachelor in Human Resources, Business Administration, Management, or a related field. 

• Familiarity with HR principles, Singapore labor laws, and HR technology is an advantage. 

• Prior experience with SAP HRMS or in a shared service environment is preferred but not mandatory. 

• Proficient in Microsoft Office applications, particularly Excel (including Pivot tables, VLOOKUP), PowerPoint, and Word. Exposure to Power Automate is a plus. 

• Comfortable working in a multicultural and inclusive workplace. 

• May be required to travel within Singapore sites as needed.