About our group:

Engineering IT is leading the transformation of IT operations, engineering applications, and enterprise custom applications through intelligent automation, predictive analytics, and AI-enabled solutions.

As part of Seagate’s FY27 strategic priorities, the team is building AI-enabled capabilities to transform IT operations, vulnerability prioritization and remediation, and future business operations into intelligent, data-driven platforms. These solutions are designed to improve operational efficiency, accelerate decision-making, strengthen security outcomes, and enhance the overall user experience.

About the role - you will:

As an AI Solutions Analyst, you will work with business and IT teams to identify opportunities to use AI and automation to improve processes, increase efficiency, strengthen security, and support better decision-making. You will help turn ideas into practical solutions, from early concepts and prototypes through implementation and adoption.

You will:

• Analyze IT operations, enterprise applications, and business workflows to identify opportunities for AI, automation, and measurable process improvement.
• Partner with stakeholders to understand business requirements, pain points, operational constraints, and success measures.
• Assess data sources, data ownership, data quality, and integration readiness to support AI-enabled solutions.
• Design practical, scalable AI-enabled workflows and automation concepts aligned with business outcomes.
• Build prototypes, proof-of-concepts, and workflow demonstrations to validate feasibility and user value.
• Support solution integration using enterprise platforms, APIs, automation tools, and approved AI technologies.
• Partner with the AI Center of Excellence and IT teams to translate concepts into secure, production-ready solutions.
• Collaborate with Enterprise Applications, Global Infrastructure Support, Information Security, Factory Information Systems, and business stakeholders to support delivery and adoption.
• Support implementation, change management, user adoption, documentation, and continuous improvement of AI-enabled solutions.
• Track business outcomes, measure impact, and recommend optimization opportunities after deployment.

About you:

• Curious, analytical, and motivated by solving business problems with practical technology solutions.
• Excited to apply AI, automation, and data-driven insights to improve enterprise processes.
• Comfortable working across technical and business teams, with the ability to translate complex topics into clear, actionable recommendations.
• Self-driven, collaborative, adaptable, and committed to continuous learning.
• Able to balance innovation with responsible AI use, security, governance, and operational discipline.

Your experience includes:

• Experience analyzing IT operations, ITSM processes, enterprise applications, or business workflows.
• Strong analytical and problem-solving skills, with the ability to identify process gaps, automation opportunities, and measurable areas for improvement.
• Familiarity with enterprise applications, REST APIs, workflow automation, and system integration concepts.
• Experience using Python or similar scripting languages for automation, data analysis, prototyping, or AI solution development.
• Good understanding of information security principles, responsible AI practices, and data governance considerations.
• Familiarity with Generative AI, Agentic AI, Predictive AI, Retrieval-Augmented Generation (RAG), and AI solution design concepts.
• Strong communication and stakeholder management skills, with the ability to work effectively across global teams and time zones.

You Might Also Have:

• Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering, Data Science, or a related discipline and 8+ years of experience, or Master’s degree in the same fields and 6+ years of experience, or PhD and 3+ years of experience or equivalent education and experience.

IT Operations and Service Management

• Experience with Freshservice, ServiceNow, JIRA, CMDB, or similar ITSM tools and practices.

AI & Automation

• Exposure to AI agents, workflow automation, GitHub Copilot, LangChain, n8n, Copilot Studio, or similar AI and automation tools.

Data & Analytics

• Familiarity with data analytics, process mining, dashboarding, and business intelligence tools such as Power BI or Tableau.

The estimated base salary range for this position is $109,470,00 - $159,542.00. The individual salary is based on work location and additional factors, including job-related skills, experience, and relevant education or training.

Seagate offers comprehensive benefits to its eligible employees, including, but not limited to, eligibility to participate in a discretionary bonus program, medical, dental, vision, and life insurance, short- and long-term disability, 401(k), employee stock purchase plan, health savings account, dependent care, and healthcare spending accounts. Seagate also offers paid time off, including 12 holidays, flexible time off provided pursuant to Seagate policy, a minimum of 48 hours of paid sick leave, and 16 weeks of paid parental leave. The benefits for this position are based on a full-time schedule for a full calendar year and may differ depending on work location.

Location:

Our Shakopee campus is located 25 minutes southwest of Minneapolis in a setting with a rural vibe—it overlooks a horse racing track and stables, yet it has great entertainment venues close by as well. With wide-open spaces, the campus has plenty of room for running, biking, shooting hoops, or playing volleyball over lunch. If working out is your thing, the on-site fully equipped fitness center hosts wellness programs, tournaments, and group workouts. Hungry? Seagate offers an on-site café with freshly sourced foods and specialty coffees, or you can drive to one of many restaurants just minutes away.

Location: Shakopee, United States
Travel: Up to 10%