About our group:

The CAG Software Application Development (CAG-SWAD) team develops and supports software applications for Drive Verification Lab (DVL) operations. We are building an AI chatbot in the DVL Portal to provide 24-hour access to application information, troubleshooting guidance, and support processes.

About the role - you will:

Support the design and development of the DVL Portal chatbot.
Prepare manuals, FAQs, troubleshooting guides, and application information for the chatbot knowledge base.
Create conversational flows for information search, basic troubleshooting, and issue reporting.
Capture key issue details such as application, station, error, impact, and evidence.
Connect the chatbot with internal documents, dashboards, and support systems.
Test chatbot responses and improve accuracy based on user feedback.
Support deployment, documentation, security, and continuous improvement. #internship

About you:

Interested in AI, LLMs, chatbots, and software development.
Able to understand support problems and create practical solutions.
Interested in web applications, APIs, databases, and system integration.
Able to organize technical information into clear user guidance.
Willing to learn DVL systems and work with different teams

Your experience includes:

Available for a full-time internship from November through March.
Currently studying Computer Engineering, Computer Science, Software Engineering, IT, Data Science, AI, or a related field.

Basic programming knowledge in React, NodeJS, Python, JavaScript, TypeScript, or a similar language.

Basic knowledge of web development, REST APIs, databases, and SQL.

Knowledge of LLMs, RAG, AI agents, semantic search, or vector databases is a plus.

Good English communication, teamwork, problem-solving, and documentation skills.

Location:

Our Teparuk site specializes in producing nano-recording heads—a crucial component for the read/write functionality of hard disk drives. At our Teparuk facility, work is both productive and enjoyable. You and your colleagues can grab breakfast, lunch, dinner, and snacks at our 24/7 on-site canteen and coffee shop. Stay active by taking a few laps around our running track or participating in volleyball, basketball, table tennis, badminton, or football at our on-site gymnasium and fitness center. We also offer a variety of activities, including music, dance, and aerobic classes. Alternatively, unwind in our lush green areas. Consider joining any of our employee resource groups (ERGs), such as Seagate Women in Leadership Network (SWLN), Seagate PRIDE: Thailand chapter, or Seagate’s parents and caregivers group. These ERGs provide educational and fun activities. Additionally, enjoy on-site festivals, celebrations, and opportunities to give back to the local

Location: Teparuk Thailand
Travel: None

Information at a Glance

About Us

With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape.

We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth.

Seagate is powered by our talented and passionate workforce of 29,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike.

Join us and get inspired to make a difference in the datasphere!

Seagate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, physical or mental disability, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and expression), sexual orientation, religion, military and veteran status, or any other classification protected by applicable law. We will consider for employment qualified applicants with arrest and conviction records EEO Know Your Rights Poster

Seagate will provide reasonable accommodation with the application process upon request as required to comply with applicable laws. If you need assistance or accommodation due to a disability, you may contact us at accommodations@seagate.com.

All Seagate jobs will remain open for a minimum of seven days.

For information on how Seagate collects and uses your personal information during the application process, please review the Applicant Privacy Statement.