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Staff Analyst - Microsoft Dynamics 365

Location: 

Pune, MH, IN

Posting Date:  Nov 1, 2024
Job ID:  10939

About our group:

This team is responsible for Business Analytics at Seagate. 

About the role - you will:

•    Implement and configure Microsoft Dynamics 365 solutions with a focus on Contact Center (customize forms, workflows, dashboards, and security roles).  
•    Deploy and support Power Apps, Power Automate workflows, and Power BI dashboards.  
•    Analyze business requirements and translate them into effective Dynamics 365 solutions. 
•    Customize and extend Dynamics 365 applications.  
•    Provide technical support and troubleshooting for Dynamics 365 Contact Center solutions.  
•    Collaborate with stakeholders to ensure successful deployment and adoption of Dynamics 365 solutions.  
•    Set up and maintain environments for development, testing, and production. 
•    Manage environment lifecycle, including updates, testing, and moving apps and workflows between environments. 
•    Manage solutions between multiple Dynamics 365 CRM environments. 
•    Build reports and dashboards to provide business/Application insights.  
•    Conduct training sessions and workshops for end-users and administrators. 
•    Stay updated with the latest features and updates in Microsoft Dynamics 365 and related technologies. 
 

About you:

•    Proficiency in customizing and configuring Dynamics 365 applications. 
•    Excellent problem-solving skills and attention to detail. 
•    Strong communication and interpersonal skills. 
•    Ability to work independently and as part of a team. 
 

Your experience includes:

•    Proven experience as a Microsoft Dynamics Consultant, specifically with Contact Center solutions 
•    Microsoft Dynamics 365 certifications. 
•    Knowledge of Power BI, C#, .NET and Azure.  
•    Dynamics 365 CRM with C# experience for coding and plugging.  
•    CRM – D365 - Develop code, configures, and tests programs and systems. 
•    Experience with integration tools and techniques. 
•    Familiarity with Agile methodologies.
 

Location:

Our site in Pune is dynamic, both in our cutting-edge, innovative work, as well as our vibrant on-site food, and athletic and personal development opportunities for our employees. You can enjoy breakfast, lunch, or dinner from one of four cafeterias in the park. Take a break from your workday and participate in one of our many walkathons or compete against your colleagues in carrom, chess and table tennis. Learn about a technical topic outside your area of expertise at one of our monthly Technical Speaker Series, or attend one of the frequent on-site cultural festivals, celebrations, and community volunteer opportunities.

 

Location: Pune, Brandview, India
Travel: None

Innovation thrives in a culture that embraces different voices, where employees are equal contributors and are empowered to express themselves authentically. Building this culture takes constant work and willingness to be transparent about progress. Read more in our Diversity, Equity, and Inclusion, Annual Report.

 

 

 

 

 

 

- Learn more about our commitment to the U.S. military and veteran community by watching this video.
- 5th year in a row as a Best Employer for LGBTQ+ Equality

 

 

 

 

About Us

With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape. 

We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth.

Seagate is powered by our talented, passionate, and diverse workforce of 29,000 employees across the globe who embody our core values: integrity, innovation, and inclusion. Striving towards excellence every single day, we show up with these values for our customers, business partners, shareholders, and communities alike.

Join us and get inspired to make a difference in the datasphere!

 

 

Seagate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, physical or mental disability, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, religion, military and veteran status, or other status protected by applicable law.  We will consider for employment qualified applicants with arrest and conviction records. EEO Know Your Rights Poster & OFCCP Pay Transparency Provision Information.

Seagate will provide reasonable accommodations with the application process upon request as required to comply with applicable laws. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@seagate.com. 

All Seagate jobs will remain open for a minimum of seven days.

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