Systems Customer Success Intern - Summer 2026

About our group:

We are a company dedicated to our customer and their customers’ success with our products. Our mission is to be the voice of our customers into Seagate and Seagate’s voice back to our customers for qualification, quality and sustaining needs. We are looking for a passionate and driven intern to join our team and help us achieve our goals through improving and/or enabling our efficiency in accessing and analyzing data streams which create the underpinning for understanding, prioritizing and communicating the needs of the customer and the organization.

About the role - you will:

As a Systems Customer Success Intern, you will play a crucial role in creating programmed automation for more efficient collection and analysis of customer quality data for use with customers both internal and external. This position is ideal for students pursuing a Bachelor of Science or Masters degree in Computer Programming or Data Analytics or related fields. You will work closely with both the internal teams sourcing the data and the external team members utilizing the data to identify, propose prioritizations and execute on access and efficiency opportunities.

Key Responsibilities:

1. Work with customer facing team members and multiple cross-functional subject matter experts to programmatically improve/automate current repetitive and overly manual data analytic and report generation activities: Assess and streamline existing scripts.
2. Generate automated processing of Systems customer returns data: Create new scripts and dashboards to enable automated collection and analysis of data from customer field returns.
3. Improve processing of log historical activity through automation: work in tight collaboration with customer success engineers and managers to develop automated method to meaningfully assess the history of events preceding failure in complex system log outputs.

What We Offer:

• Hands-on experience in assessing data from both an internal technical and external customer perspective.
• Opportunity to work in the ever growing world of storage technology and gain experience in how to understand and leverage the customers’ voice to achieve success.
• Mentorship and guidance from experienced professionals.
• On-site and/or flexible remote working environment experience.

About you:

• Strong interest in creating efficiency and accuracy through automation
• Good written and oral skills
• Ability to work independently and as part of a team.
• Proactive and eager to learn.

Your experience includes:

• Currently pursuing a Bachelor or Masters of Science in Computer Programming or Data Science or Data Analytics or related field.
• Programming skills: Python, Excel Visual Basic/macros, Smartsheet programming data exchange techniques, Jira programming and dashboards, SAP familiarity, command line scripting.
• Data Analytics: Understanding of how to transform raw data into valuable insights to support drawing conclusions for informed decision making with clear understanding of the associated limitations within the data.
• Report generation: Understanding and strong interest in automating the export of data into reports designed to present data in clear and easily digestible graphical formats.
• AI Tool Leverage: Experience or willingness to learn how to leverage AI tools to enhance the analysis of the data.

Location:

Our Longmont product-design campus is nestled against the foothills with exceptional views of the Rocky Mountains. Here at work, you can grab breakfast and lunch in the on-site cafeteria or get an afternoon espresso, prepared by a professional barista. Our 1,500+ employees enjoy an active on-site experience from sporting activities (get in a few laps at lunch on our 1-mile walking path around campus, play ping-pong or volleyball, or stop in our 24- hour fitness center for a group or individual workout) to community service and many employee resource groups.  

The estimated base wage range for this position is $27.00-35.00/hr. The individual base wage is based on work location and additional factors, including job-related skills, experience, and relevant education or training. Seagate offers comprehensive benefits to its eligible Interns, including, but not limited to, medical, dental, vision, and participation in the employee stock purchase plan.  Seagate also offers Interns 12 paid holidays and a minimum of 48 hours of paid sick leave.  The benefits for this position are based on a 24 to 40-hour-per-week schedule for a full calendar year and may differ depending on work location and tenure with the Company. 

#internship

Location: Longmont, United States
Travel: None