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Technical Account Manager - Lyve Cloud

Location: 

Fremont, CA, US

About our group:

Seagate’s Lyve Cloud Professional Services Organization provides product & implementation expertise to our customers to enable them to achieve their desired business outcome. 

About the role - you will:

Technical Account Manager will leverage both customer relationship skills as well as technical expertise to help customer successfully adopt Lyve Cloud and Seagate Products. As a Technical advisor you will engage with diverse stakeholders across the customer organization including C-Suite Executives & cross functional teams and be the “voice of the customer” within Seagate. As a TAM, you will responsible for Pre-Sales & Post Sales Support. 

About you:

  • Understand customer requirements and pain points 
  • Create Solutions & Solution Architectures around Lyve Cloud & Seagate Products 
  • Design & implement PoCs for strategic customers and solution showcases 
  • Collaborate with Sales, Product Engineering, Solutioning & Customer Success Teams to deliver optimal solutions to the customer 
  • Establish SOPs for PSO & Customer Engagement Playbooks 

Your experience includes:

 

•    Cloud Infrastructure & deployment and Cloud Solutions experience
•    Experience establishing and managing file and object storage (SAN, NAS, Amazon S3)
•    Hands-on experience architecting, engineering and managing cloud solutions on Google, AWS and/or Azure
•    Experience in Back Up & Disaster Recovery Implementations
•    External Customer facing or internal enterprise experience as a technical lead
•    Program Management & Enterprise Technology Implementation
•    Strategy Development & Customer Advocacy
•    Requirement Management, Effort Estimation, Risk Management, Verification and Validation, Managing software or business processes for operations, systems, projects, tools or policies
•    Bachelor’s degree in Technology or equivalent education and 10+ years’ experience or Master’s degree in the same and 8+ years’ experience or equivalent education and experience

 

 

In response to COVID-19, this position may temporarily begin and be performed remotely. Seagate is actively evaluating the virus and our employees' health and safety are our top priority. In the future, this position will report to and be performed at the appropriate location.

 

Location:


Our Gold LEED-certified Fremont product-design campus drives innovation, bringing together a diverse set of engineering, design, operations, support and administrative teams. The site is equipped with state-of-the-art clean room and lab space. On-site social activities are popular, including our annual BBQ, ice cream social, and holiday events. Wellness programs, gaming rooms and the on-site fitness center help round out and balance your Seagate work-life experience, along with opportunities to give back to our local community.


Location: Fremont, USA, Research Center
Travel: None


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

About Us

At Seagate, our mission is to give people peace of mind by protecting their digital lives.

Since 1978, Seagate has been creating precision-engineered data storage technologies that deliver superior capacity, speed, safety, and performance. We help people harness and maximize the datasphere.

Seagate couldn't do any of that without its employees—a diverse workforce of 40,000 creative, hard-working, passionate people all over the world. From the Silicon Valley, the United Kingdom, Singapore, India, Thailand, through China, our people are proud to embody the values of integrity, innovation, and inclusion.

Consider joining them. Open up your world.

 

 

Seagate provides an environment where equal opportunity is available to all. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, ethnic or national origin, physical or mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy or perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, perceived or actual religious creed or political opinion, military and veteran status, taking or requesting statutorily protected leave, taking or requesting a reasonable accommodation for a protected basis, or other basis protected by applicable law. Company-sponsored training, education, degree assistance, and social and recreational programs are also included. EEO is the Law Poster, EEO is the Law Supplement Poster, & OFCCP Pay Transparency Provision Information.

For information on how Seagate collects and uses your personal information during the application process, please review the applicant privacy statement.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland