Cloud Program Supply Demand Sr Account Manager
US Fremont, CA, US WA, US
About our group:
The Cloud Program Supply Demand Account Manager is responsible for end to end supply and demand execution for one or more large Cloud Service Provider (CSP) accounts. This role owns operational delivery, ensuring customer demand is translated into executable supply plans while balancing internal constraints, financial objectives, and customer commitments.
This role demonstrates strong supply chain execution and project management discipline, independently leading complex programs and cross functional workflows. The role partners closely with Sales, Customer Success, Planning, Factory, Logistics, and Finance to drive predictable execution, risk mitigation, and on time delivery.
About the role - you will:
Supply & Demand Execution
• Own rolling demand and supply plans for assigned CSP account(s)
• Translate customer forecasts and POs into executable internal plans
• Monitor supply commits, backlog, inventory, and shipment performance
• Ensure data accuracy across planning and execution systems
Supply Chain Management
• Act as the primary operational owner for supply chain execution issues
• Identify and mitigate risks related to capacity, yield, qualification timing, and material availability
• Partner with Planning, Factory, and Customer Success on recovery and trade off scenarios
• Clearly communicate risk, impact, and mitigation plans to stakeholders
Program & Project Management
• Lead cross functional execution forums (weekly supply reviews, risk calls)
• Manage program milestones for product ramps, transitions, and qualification programs
• Track actions, dependencies, and deliverables to closure
• Escalate blockers appropriately when execution is at risk
Customer & Cross Functional Partnership
• Serve as the operational interface for customers on supply and delivery topics
• Support customer co planning activities with data driven insights
• Align closely with Sales and Customer Success on messaging and commitments
• Prepare and support QBRs, SBRs, and leadership updates
Business & Financial Acumen
• Understand revenue and margin implications of supply decisions
• Support forecast accuracy, revenue attainment, and inventory optimization
• Partner with Finance and Revenue Ops on demand to revenue reconciliation
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Decision Making Scope
• Independently manages complex execution within defined frameworks
• Exercises judgment on trade offs and prioritization
• Escalates when customer commitments or revenue are materially at risk
• Does not set enterprise wide strategy or multi account policy
About you:
Your experience includes:
• Experience supporting hyperscale or large CSP customers
• Familiarity with SAP, E2Open, forecasting and planning tools
• Exposure to product ramps, qualification programs, or supply recovery initiatives
Location:
Fremont Research Center; Hybrid - 3 days a week on-site
Our Gold LEED-certified Fremont product-design campus drives innovation, bringing together a diverse set of engineering, design, operations, support, and administrative teams. The site is equipped with a state-of-the-art clean room and lab space. On-site social activities are popular, including our annual BBQ, ice cream social, and holiday events. Wellness programs, gaming rooms, and the on-site fitness center help round out and balance your Seagate work-life experience, along with opportunities to give back to our local community.
The estimated base salary range for this position is $90,000 - $128,000. The individual salary is based on work location and additional factors, including job-related skills, experience, and relevant education or training.
Seagate offers comprehensive benefits to its eligible employees, including, but not limited to, , eligibility to participate in discretionary bonus program, medical, dental, vision, and life insurance, short-and long-term disability, 401(k), employee stock purchase plan, health savings account, dependent care, and healthcare spending accounts. Seagate also offers paid time off, including 12 holidays, flexible time off provided pursuant to Seagate policy, a minimum of 48 hours of paid sick leave, and 16 weeks of paid parental leave. The benefits for this position are based on a full-time schedule for a full calendar year and may differ depending on work location.
Location: Remote United States, Remote United States Bay Area, Remote US Washington
Travel: Up to 10%