China Community Manager
Beijing / Chaoyang Dist., CN
About our group:
Seagate Corporate Marketing drives Seagate’s position in the market. We show how Seagate’s innovations, employees, customers, and partners bring the value of data to life through owned, earned, and paid activations.
About the role - you will:
Seagate is looking for an experienced social media community manager to support the China region as part of Seagate’s global social media program. As the China social media manager, you will manage content that goes out across Seagate’s channels targeted toward China’s customers, partners, and employees. This includes customer and partner events, highlighting regional employee voices, and collaborating closely with the product, partner, and sales organizations to determine social media priorities. Key Responsibilities
• Posting and scheduling: Manage daily posting across platforms using tools like KAWO or native scheduling tools
• Key community listening: set up listening and reporting for employee, customer, partner, and target market groups to gather sentiment that informs overall content strategy
• China stakeholder liaison: collaborate closely with partner, sales, and product organizations to determine channel priorities
• Identify opportunities: communicate strategies and plans to internal and external stakeholders
• Feedback loop: act as the bridge between the community and the product and customer service team
• Reporting: leverage analytics tools to monitor and gather insights on KPIs like engagement, conversions, and follower growth
About you:
• Platform expertise on WeChat, WeChat Video, Weibo, Douyin, RedNote and Bilibili for both B2B and B2C content.
• Created programmatic feedback loops between the community and internal stakeholder teams
• Proficiency in Adobe creative suite, either creating from scratch or editing templated designs
Your experience includes:
• 8+ years of experience in social media and community management
• Previous experience operating within a global hub-and-spoke content and social media model
Location:
Seagate first entered the Chinese market in 1995, and in the more than 20 years that followed, has committed itself to remain at the forefront in the innovation and development in the country’s storage industry. With its strong technical knowledge and experience, Seagate has worked with many customers and business partners to help capture market opportunities – both domestically and overseas. Now the company operates four branch offices in Beijing, Shanghai, Shenzhen, Chengdu; a surveillance center, and a data recovery center in Hangzhou.
Location: Beijing, China
Travel: Up to 10%