Operations and Strategy Management Intern, GenAI Operations Suite

About our group:

The Operations and Strategy Management (OSM) team leads the integration of SAFe Agile and DevOps practices across Global MES development teams, with a strategic focus on embedding AI/ML capabilities into manufacturing operations. As stewards of the AI Space initiative, OSM ensures that machine learning and GenAI technologies are operationalized to enable smarter, data-driven decision-making.

OSM also designs and governs service management processes, serving as Release Train Engineers (RTEs) to promote Agile values across the organization. The team manages both on-premises and cloud-based development environments, supporting Seagate’s broader strategy for innovation, agility, and operational excellence

About the role - you will:

• Participate in a project showcasing the transformative impact of AI/ML at Seagate through the development of a GenAI-powered Operations Dashboard.
• Contribute to building an interactive dashboard using technologies such as ChainLit, Streamlit, MCP, Python, LLMs, RAG (ChromaDB, pgvector), and n8n.
• Develop database health monitoring features that provide actionable insights and system diagnostics.
• Align dashboard functionality with strategic goals for IT operations and AI adoption.
• Collaborate with experienced professionals in a team-oriented environment, deepening your understanding of IT service management and real-world AI/ML applications in manufacturing.
• Support the development lifecycle from concept to deployment, ensuring alignment with the project’s strategic vision.
• Design interactive features that deliver operational insights to factory IT teams.
• Strengthen your skills in Tableau reporting and in developing SharePoint and custom web portals.
• Enhance your data analysis capabilities while gaining exposure to AI technologies.

About you:

• Strong communication and collaboration skills to work effectively with IT and AI/ML experts.
• Eagerness to learn and adapt to emerging technologies, particularly in data visualization and system integration.
• Interest in exploring how GenAI can transform operational workflows and enhance decision-making.

Your experience includes:

• Currently pursuing a Bachelor's degree in Data Analytics, Software Engineering, or a related field.
• Proficiency in Python and web development, including HTML, CSS, and JavaScript.
• Experience with Tableau and an understanding of basic design principles for creating intuitive dashboards is a plus.
• Exposure to GenAI applications in manufacturing or IT operational contexts is a plus.
• Familiarity with modern AI/ML frameworks is a plus.

Location:

Our Penang office is located in Suntech at Cybercity, easily accessible via public transportation and offering ample free on-site parking. Enjoy amenities such as an on-site gym, ping-pong and badminton facilities, and a café serving breakfast, lunch, and coffee. Prefer dining out? A public food court across the street offers a variety of delicious options.

Location: Penang Malaysia Suntech
Travel: None