Account Manager, Americas Revenue Operations (Early Career)

About our group:

The Revenue Operations Account Management team is a dynamic and highly motivated group who owns product demand planning and fulfillment processes for assigned accounts. We are a focal point of contact, bridging Seagate customers and internal business teams. We engage customer requests and regularly funnel communication to appropriate business groups for solutions. 
 
Simplified, we’re responsible for getting the right product, to the right place, at the right time. 
 

About the role - you will:

The Consumer Distribution Account Manager plays a critical role in ensuring operational and financial success for Seagate. You will perform various roles focused on the distribution of enterprise, commercial, and/or consumer product lines. You will:

• Act as the focal point in communication and execution of sales order fulfillment to meet Seagate’s overall financial goals
• Analyze forecast demand, inventory, and customer sell through to develop and manage weekly and quarterly demand / supply plans 
• Focus your results on supporting Seagate revenue goals while minimizing inventory liability
• Evaluate risks and implement contingency plans to mitigate said risk
• Analyze customer demand, purchase orders, and backlog on a daily/weekly basis
• Identify problem areas and drive appropriate customer engagement and internal functional groups to course correct. 
• Coordinate closely with cross functional teams to ensure supply plans support direct & indirect customer needs and channel weekly sales-out while maintaining appropriate channel inventory levels
• Coordinate with Sales and Product Line Management teams to set launch quantities and ensure smooth product transitions
• Engage with Sales Operations analyst to understand and explain demand variations and dynamics and to support complete order fulfillment
• Partner with logistics teams to determine and execute optimal supply chain for all product shipments, incorporating both cost and customer service metrics. 
   

About you:

• Self-motivated professional who takes initiative and does more than is expected
• Confident in abilities and grasps concepts quickly
• Comfortable operating with a moderate level of ambiguity
• Willing and capable of working in a remote work environment
• Ability to work independently with minimal direction
• Customer service minded
• Able to think strategically and execute tactically
• A high level of comfort in working with numbers 
• Ability to support occasional after hour conference/team calls as part of a global team

Your experience includes:

• Prior experience with a high-tech, consumer goods, and/or manufacturing company in supply/demand setting
• Proven ability to self-manage schedules and time, plan tactically, think strategically.
• Exposure to forecasting that supports business needs
• Analysis skills demonstrated in a similar or related role
• Excel capabilities including pivot tables, sum if type formulas, and V-lookups
• Technical knowledge of and /or exposure with CRM tools
• MS Office intermediate level or higher
• Recent graduate: Bachelor’s degree

 
You may also have: 

• Previous operations and/or inside sales support experience
• Prior experience in a customer interfacing role 
• Prior experience in account management, inventory management, or supply chain
• Prior forecasting experience
   

Location:

Seagate is able to offer virtual employment for this position in the following states: AL, AZ, CO, CT, FL, GA, ID, IL, IN, KS, KY, MA, MD, MI, MN, MO, NC, NH, NJ, NM, NY, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WY. 

The estimated base salary range for this position is $50,770.00 - $72,600.00. The individual salary is based on work location and additional factors, including job-related skills, experience, and relevant education or training. 

Seagate offers comprehensive benefits to its eligible employees, including, but not limited to, , eligibility to participate in discretionary bonus program, medical, dental, vision, and life insurance, short-and long-term disability, 401(k), employee stock purchase plan, health savings account, dependent care, and healthcare spending accounts. Seagate also offers paid time off, including 12 holidays, flexible time off provided pursuant to Seagate policy, a minimum of 48 hours of paid sick leave, and 16 weeks of paid parental leave. The benefits for this position are based on a full-time schedule for a full calendar year and may differ depending on work location. 

#LI-Remote

Location: Remote United States
Travel: None